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Word cannot open the file because the file format does not match the file extension.

Then if you accidentally close a Word doc without saving it, the AutoRecovery file is still deleted, but Dropbox keeps a copy of the deleted file! In the web version of Dropbox, click on “show deleted files” and it is available for recovery.īUT - the recovered file, which looks like a DOCX file and has the DOCX extension, will not open in Word! You get an error message: I found a work-around but it is not perfect: In Word preferences change the location of the AutoRecovery file from its default to your Dropbox folder. If there is an option to cause Word to save the last AutoSave file even when user says to discard unsaved changes, please let me know. Personally I think this is a stupid result! In Word for Mac if you accidentally forget to save a document before you close it, Word discards the AutoRecovery file which contained the changes.